Terms and Conditions
Making A Purchase
Once you "Proceed to Secure
Checkout" you will be asked for the details needed to be able to
satisfy the order. This section of the website is controlled by SAGE PAY and is
not able to be viewed by us, your banking details remain totally private. In March 2022 banking regulations changed and all banks now use a 3D authentification process. Your bank will display a 4 digit code on the screen within the checkout area, then either call or text you so that you can confirm this number. Your bank will need to have a contact number for you to facilitate this process. Please note - this is your bank.
If you make a purchase, then change your mind
before it has been dispatched, contact us immediately and a refund will be
If you make a purchase then wish to add to it before it has been dispatched,
contact us and we will endeavour to amend your order.
Once the order has been dispatched, it cannot be altered.
All orders are shipped by Royal Mail.
We aim to dispatch all orders on the same day as you place your order if it is
before 2 pm, Monday to Friday and not a Bank Holiday.
You will receive an email to confirm dispatch providing you have given us a
correct email address.
If the delivery address is incorrect and the order dispatched, we promise to
resend the goods to the correct address you supply us with, once we have
received the original parcel, alternatively you can choose to have the goods
refunded once we have received them. You will however need to pay for the
We are not responsible for any shipping delays once your order has been
If a parcel is in transit, we cannot make refunds, resend goods or make Postal
enquiries until 28 days has passed.
Items purchased from the shop -
We accept any return for any reason within 28 days providing the product is unused and will refund or replace
the product. If a product is broken or damaged, we will pay the return postage, or we replace the item. If
you just don't like it, decide you don't want it, or it is not what you want, you pay the return postage.
Once we have dispatched your order your shipping charges are not refundable if you decide not to accept the parcel and it is returned to us. You will be refunded for the goods once the parcel has been received by us.
All of our products come with a 30 day no quibble guarantee. if you are unhappy
with a product, return it to us stating what is wrong with it and we will
either replace it or refund it.
This returns policy does not affect your statutory rights.
Tax Charges outside the UK
No sales tax is charged on your order.
If required it is your responsibility to pay the sales tax in your destination country at that countries rate.
All items are weighed so when you place an item into your
basket the weight is added to your order and the postal rate changes
automatically. Postal charges are in weight bands charged by the Post Office.
Postage rates are charged according to weight up to a total of 2 kilos, weights begin with up to 100 grams and then are in 250 gram bands.
only post items which weighing less than 2 kilos, all are posted via Royal
You may chose 1st Class, 2nd Class or Next Day
Guaranteed Delivery, (Monday - Friday) all of which are calculated by weight.
1st class mail usually reaches its destination
within 2 working days. 2nd class mail usually reaches its destination within 5
working days If you are out at the time of delivery the post office will leave
a card for you to collect from the post office. We will advise you if
there will be a delay in dispatch.
Worldwide Delivery (outside the UK)
All orders are shipped using the Royal Mail TRACKED service.
Delivery usually takes between 7 - 14 days depending on the destination, however sometimes
there can be delays with some parcels taking up to 28 days to some
Your order may also be delayed in customs, so please be patient.
You will have received a dispatch confirmation email which includes a link and your tracking number. Please use this to track your parcel.
We will advise you if there will
be a delay in dispatch.
We aim to post items within a day of receiving your
order unless it is a weekend or public holiday.
If there is a delay expected due to holidays you will receive this information
on your order confirmation email, which will include the estimated date for
dispatch. If you then wish to cancel your order, please email and this will be
YOUR SUBSCRIPTION ACCOUNT
Whilst using the site you are responsible for the security of your account details and password, and you agree to accept responsibility for all activities that occur under your account and password. We reserve the right to terminate accounts, remove or edit content, refuse service or cancel subscriptions.
The Project Library is made available for the duration of your subscription being paid and active. Subscription payment provides access only to the content and does not transfer ownership of any subscription content. If your subscription is not renewed access to the tutorials is suspended, pending renewal payments being made.
By purchasing a subscription plan offered on the 'site' you agree to the site storing the IP address used by your device to log into the subscription area. This information will be stored and monitored in order to ascertain appropriate usage of your subscription account, in compliance with the following clauses.
- Subscription plans are intended for the exclusive sole use of the registered bill payer, and are non-transferable.
- A user is permitted to access subscription only content, via a maximum of three browsing devices. This activity will be reviewed via the monitoring of such IP address associated with each account. If any user is found to be in breach of these terms they will receive a written electronic communication to serve as warning. Failure to correct usage may result in the subscription being cancelled without further notice or refund.
PRICING & AUTOMATED SUBSCRIPTION RENEWAL
An automatic recurring transaction will be processed at the relevant renewal period as set out in your subscription plan. Should you wish to cancel your subscription, you may notify us in writing, or alter the 'automatic renew' button within your account on this website to the OFF position. Failure to do this may result in additional subscription payments being taken from your account. All subsequent renewal payments are charged for the same subscription length unless cancelled beforehand.
Solely the bank manages subscription plan payments. An automatic recurring transaction will be processed at the relevant renewal period as set out in your subscription plan. Automatic recurring payments will be taken up to 48 hours before the expiry date. If your card has expired and payment cannot be taken you will need to purchase a new subscription as your subscription will automatically be cancelled.
Should you wish to cancel your subscription, you may notify us in writing, or alter the 'automatic renew' button within your account on this website to the OFF position. Failure to do this may result in additional subscription payments being taken from your account.
You have the right to cancel your subscription at any time, without penalty. After cancellation subscribers will continue to receive access to the Project Library up to the end date of their current instalment, after which access will stop.
Should you wish to cancel and receive a full refund for any plan, requests must be received in writing (by email or mail). Any refund requests after 7 days will be issued as partial refund for any duration still remaining on the users membership.
Registered Business Address:
I LOVE ART LTD
Chestnut Field House
Company Number: 6023230